analytics

Introducing Send Tracker: Track who’s engaging with your SlideShare content

Ever wonder when you send someone content if, and how, they actually engaged with it? With SlideShare’s new Send Tracker, a new content analytics tool for SlideShare Pro, you can now send content to a potential customer, see when they opened it, how they engaged with it and gain better insights on which parts resonated most.

Send Tracker allows you to send new or existing content from your SlideShare account to a prospect via email. Real-time alerts let you know when the recipient has opened and clicked your email, while analytics enable you to track how they engage with that content.

This means sales and marketing professionals, trainers and consultants can now proactively manage content based on real-time data. For example, salespeople can focus their attention on the prospects most engaged with their content, at the right time. No more guess work. Less time wasted on blind emails and content that doesn’t resonate with the intended audience.

With Send Tracker you can now:

  • Understand how people engage with your content – including how much time they spend reviewing the presentation and on each slide
  • Gain meaningful insights on how your content is resonating or not with your audience
  • Compare engagement across your content library

Send Tracker is the latest addition to SlideShare Pro, a premium suite of Content Marketing tools that give you access to analytics, sales lead capture and more. We want you to be one of the first SlideShare members to test out this new feature, so we’re giving you immediate access to Send Tracker for free.

Here’s some press coverage of the Send Tracker launch

LinkedIn’s SlideShare updating marketers with data from content shared via email” – ZDNet

SlideShare is also at the center of the public company’s strategy to become a hub for professional content.” – Jennifer Van Grove, CNET

The San Francisco-based company is one of the Web’s most well-established presentation-hosting service, letting companies and individuals create presentations and embed them anywhere on the Web.” – Paul Sawers, TheNextWeb

The detailed analytics data is intended to help presentation owners in their jobs.” – Juan Perez, IDG ComputerWorld

This demonstrates the changing face of the Web and gives social media the features marketers find invaluable in search engine marketing.” – Laurie Sullivan, MediaPost

CSI: Analytics – Eloqua & the value of an anecdote

Joe Chernov, Director of Content Marketing for Eloqua, recently published an insightful blog post. Joe tells the story of how he used analytics, Leadshare and Cloud Connector, along with careful detective work, to identify a key piece of information for their business. There are several layers to this story. I encourage you to read Joe’s post which I’ll summarize here:

1) Someone at Eloqua shared with the team an important analyst report. The analyst had used language that had been thoughtfully crafted by Eloqua staff, specifically the phrase “revenue performance management“. Hooray!
But wait.

2) A team member was curious enough to wonder how the analyst knew to use this precise language. What was the source? They needed to know which method of communication and outreach had resulted in this success. Joe describes what happened next…

“Enter: marketing buzzkill. While we were delighted to see our revenue tree produce fruit, we had no idea which gardener to praise. Inspired improvisation may be the lifeblood of jazz, but trust me, it’s not the foundation upon which to build repeatable communications success.”

So Joe kept going.

3) He looked at the analytics of presentation downloads as well as contact info captured in LeadShare. Analytics and LeadShare gave him data. By using Eloqua’s Cloud Connector, Joe could reconstruct the series of events that identified Eloqua as the source of the material. Turning data into a sequence of events to create a story is what led to understanding of how the analyst came upon the language. As Joe says,

“Sometimes a story is required to hold all of the data together, the way mortar is needed to fix bricks in place.”

Analytics are readily available, but until you clearly identify what you’re looking for and take the time to understand where it might be found, analytics are just numbers. Dots on a page. The true insight is in the story that tells how and why those dots connect.

Read the whole story on Eloqua’s blog. If you have a story to share, let us know in the comments below.