Growing pains: Long queues for converting slideshows

For the past week or so, many of you have reported problems with conversion. Some of you have waited hours for your files to appear on SlideShare. Others have lost files after trying to update them. I wanted to offer my personal apologies for all these problems. We had already been running at capacity (and planning on adding servers), and then suddenly there was an upsurge in number of uploads per day. Due to this, there have been long queues and other erratic behaviors that many of you have noticed.

Every email we get about this, every blogpost / twitter has been weighing on my mind. And I know there are many more who have not spoken up, but are disappointed. I know you work hard on your presentations and we are sorry we have let you down in sharing it with the world.

Please bear with us while we solve this. And post a comment to this thread if there is anything you want to share with us (even if you just want to tell us you are frustrated!).

Thanks for using SlideShare!